What’s the key to creating a lovable customer experience? This is one of the most compelling questions in business today. After all, Brian Solis, author…
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In January, I made a personal pledge to be a more mindful leader in 2020. “I must empower people to do excellent work yes,” I wrote…
Over the past few years, the technology titans have positioned voice assistants as enterprise utilities. In September 2018, Microsoft released a platform to build company-specific skills for…
