Voice technologies are one of the big opportunities for brands. But lovable and voice are not yet synonymous. Maybe you see an opportunity or a problem to solve, how do...
Continue Reading
I’m a huge fan of baseball. More specifically, I’m a fan of live baseball games. The grilled hot dogs, the cold beer, the lush grass,…
Donald Norman, a powerful figure in the history of user experience design, recently triggered some heated conversation when he published a provocative article, “Why I…
We have a new wild west. Awhile back it was mobile. Then it was social media. Now voice is our wild west. Why is that?…
The more we use voice assistants and the smarter they get, the more we will see screens as frustrating. It’s a natural part of innovation…
Embracing the voice-first world requires designers to conceive of new ways to research how people interact with devices. And sometimes those new ways have nothing…
Voice, while it is an exciting space, can also be daunting. You’ve heard it said, “voice is the future”. We at Moonshot believe that to…
Douyin (TikTok), China’s hottest video app, continues to gain attention, including a recent article that describes Douyin as the WeChat for luxury. The comparison is…
In recent weeks, some of the world’s most prominent businesses have been in the news because of their commitment to making customer experience the center of their success. For example:...
Continue Reading
TikTok, the popular short-video app, is getting more serious about advertising. TechCrunch reports that TikTok is testing sponsored video ads that direct users to advertisers’…
