Understanding China is crucial to understanding the future of online and offline commerce. That’s one of the major take-aways of the Internet Trends 2018 report released May 30 by venture...
Continue Reading
Any business that wants to succeed in China needs to understand how to work within the ecosystems created by Baidu, Alibaba, and Tencent – collectively known as BAT. Baidu, Alibaba,...
Continue Reading
As Alibaba announced its fourth-quarter revenues May 4, analysts couldn’t resist comparing the company to Amazon, with descriptions such as “the Amazon of China.” The comparisons from a financial standpoint...
Continue Reading
Baidu, Alibaba, and Tencent can either help or hurt Western businesses that aspire to succeed in China. As I noted in a recent blog post, these three companies, collectively known...
Continue Reading
Western businesses operating in China are vulnerable to the BAT blind spot – or a failure to understand the impact of Baidu, Alibaba, and Tencent, collectively known as BAT. No...
Continue Reading
To succeed in China, Western businesses need to respect the power of the super app. In the United States, businesses assume a customer’s path to purchase covers multiple disconnected touch...
Continue Reading
WeChat, QR codes, and touch displays: they’re all an essential part of the consumer's omnichannel experience in China, the world’s largest retail market. Recently while on a business trip to...
Continue Reading
