Mayo Clinic, one of the pioneers of voice in the health care space, built an Alexa-enabled program to deliver first aid instructions. Northwell Health is preparing to put Alexa in...
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CES 2019 was only hours old, and the battle for the voice-first world was already an emerging storyline as it was at CES 2018. The…
The cover of the November print edition of The Atlantic says it all: “Teacher, Therapist, Parent, Spy: What Alexa Is Doing to Us.” The headline…
Industrial Designer Dieter Rams is known for saying that “good design is as little design as possible.” In a new documentary by Gary Hustwit, Rams, Dieter Rams…
The four demographics that voice offers unique benefits to What got me into design was the ability to design meaningful products and services, which is one of the reasons I am...
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The rapid escalation of voice-based interfaces is challenging businesses to understand a new world in which consumers rely on their voices to get what they want. For example, now we...
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Designing lovable products and experiences that use voice-based interfaces is no longer optional. As Forrester Research Analyst Dipanjan Chatterjee wrote in a recent report, businesses must start defining how they...
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As the world embraces voice-based interfaces, how will you define the voice of your business? This was an intriguing question raised in a recent report…
Three themes emerged from Amazon’s second-quarter earnings announcement July 26: the power of the cloud and the growth of voice and advertising. The company missed its revenue targets but beat...
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3 Reasons to embrace voice to unlock richer customer insights Here’s the truth: your customers’ expectations and wants are rapidly changing. How do you keep up? Talk and collaborate with them. Traditional thinking...
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