The annual CES event in Las Vegas was barely under way when Amazon made a major announcement with implications for a voice-first world: new voice-based products and solutions that…
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Amazon recently published a patent that demonstrates augmented reality’s potential for solving business problems. The patent, “augmented reality assisted deliveries,” is for an application that…
Even Amazon can’t figure out China. As reported, as of July 18, Amazon will close its third-party online marketplace and stop providing seller services on its…
The cover of the November print edition of The Atlantic says it all: “Teacher, Therapist, Parent, Spy: What Alexa Is Doing to Us.” The headline…
Amazon and Walmart are fighting to dominate the frictionless shopping experience. And Amazon will win, running away. Last month we blogged about the growth of Amazon GO, Amazon’s chain of...
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Retailers that failed to ramp up their holiday season PR back in October should take some advice from Pink Floyd: “No one told you when to run, you missed the...
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Amazon Go has been called the future of retail and the demise of humanity. So, naturally, we just had to check out this much-discussed store without cashiers when one opened...
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How effectively can Alphabet and Amazon grow beyond their core businesses? Based on both companies’ latest quarterly earnings announced October 25, Amazon has a stronger story to tell for now....
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Amazon’s first-quarter earnings report April 26 was really a progress report on the company’s ambitions to build a super platform that combines the power and reach of Amazon Web Services...
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Product returns have always been Amazon’s Achilles’ heel, especially for purchases such as home electronics that are difficult to package and ship. But lately Amazon has been trying to make...
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