As people everywhere have sheltered in place at their homes during the COVID-19 pandemic, we’ve learned something quickly: we all crave the human connection, and…
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When we were testing a client’s voice app, we noticed an interesting phenomenon. User spoke: “May I have an orange juice?”App understood it as: “May I have…
These are exciting times for businesses interested in exploring the potential of artificial intelligence. But they are daunting times as well. Although it’s easy to…
The National Retail Federation’s annual Big Show event is more than a giant retail conference attended by 40,000 people. It’s an important reading of global business priorities given the…
The annual CES event in Las Vegas was barely under way when Amazon made a major announcement with implications for a voice-first world: new voice-based products and solutions that…
In 2020, voice is going to make tremendous inroads in a number of ways: and one of them is by helping us live more efficiently….
Recently I co-hosted a webinar, “Voice Devices and Beyond in the Classroom.” As the title implies, the content focused on the benefits and challenges of…
I was recently reviewing some forecasts for the growth of artificial intelligence (AI) and was impressed by AI’s potential business value. For example: Gartner says that…
As products become smarter, designers need to learn how to build products that forge not only functional trust but emotional trust. Businesses like Amazon have…
At this year’s AI Summit – San Francisco, the buzz of conversations from people eager to learn and share was palpable. The two-day event showcased data and AI vendors as well...
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